(6.3.1.1) If you don't know who your customers are, you don't know what quality is - NISHIO Hirokazu's Scrapbox (Auto-translated from Japanese)

(6.3.1.1) If you don't know who your customers are, you don't know what quality is

Eric Ries: Lean Startup

「 If you don't know who your customers are, you don't know what quality is. 」

relevance

orthographical variants

If you don't know who your clients are...

If you don't know who the client is, you don't know what the (material) quality is.

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